Customer Service

We offer this qualification only at level 2, suiting different learning needs and providing cover across many industry sectors.

 

Browse through our courses,once you find the right one for you, fill out our application form and we will take it from there.

 

 

Level 2 Certificate in Customer Service

 

Introduction

This qualification recognises learners within a customer service environment. This qualification is based on the National Standards at Level 2 and recognises occupational competence at this level.

 

About the course

This qualification recognises learners within a customer service environment. This qualification is based on the ICS National Occupational Standards at Level 2 and recognises occupational competence at this level. This qualification incorporates a choice of optional units which will enable learners to tailor the qualification to meet their needs.

 

Entry requirements

None, although all your relevant prior learning will be considered towards this qualification.

 

What will I study?

The award aims to build on or recognise good practice in customer service in any industry or to support technical skills. Candidates will have the opportunity to build on their knowledge, understanding and experience and support others in the development of excellent customer service.

 

Duration: Flexible

Price: £600 plus £50 registration fee (this fee is non-refundable)

 

Additional information

Call our centre today for more information.

Please Note: This course is funded so call us today and you might be able to study this course for free.

 

If you wish to sign-up for this course, please complete the registration form below.

Once your form has been sent, please pay the 'Registration Fee' (further below).

Candidate Name

Telephone Number

Email Address

Your Course (Fixed)

Employment Status

Preferred Start Date

If you have already completed the above form, please pay the Registration Fee.

Price of Registration

£50.00

If you have already paid your Registration Fee and would like to make a payment towards the cost of your course, please click the button below and enter your contribution payment amount.

Please do not make any course payments until we have made contact and confirmed your enrolment.

Price of course

£600.00

UCTC is approved by

At UCTC we offer a range of both full and part time courses for young people and adults.

 

Unity Care & Training Consultancy Ltd is approved by EDI and Edexcel, so you are assured that every qualification you gain with us is recognised nationally.

What We Do

Training

We are a national recognised training provider that delivers wide range of courses to enable individuals, businesses and communities to create better futures.

 

Our mission is develop people through learning and achievement to equip each individual with skills to benefit employers, society and the economy.

 

Recruitment

We also offer recruitment services through many sectors for employers and individuals. Services range from providing individuals their desired job and employers the perfect candidates. Using our qualified Assessors and IV’s our fully trained staff are available for delivering contracts.

 

So regardless of your recruitment needs - we are sure, we can help.